|
Warren Business Services
IT Management Services
Tech Support: (360) 539-6191
Standard Support Hours 8:30AM - 5:30PM (Mon-Fri)
IT Services
IT Support provided by Warren Business Services proactive managed IT solutions reduces your organization's costs while increasing your profits in addition to mitigating your overall businesses risk. We partner with your organization and become your full-service IT Department allowing you to focus on running your business, not your technology.
Evaluating Your Needs
Our relationship begins with evaluating your current state of technology including infrastructure, hardware and line-of-business applications as well as vendors. We then proceed to identify your critical business processes, pain points and vulnerabilities and perform a threat analysis to determine your current business risks.
Once the initial data collection phase is completed, we become an extension of your business and a true partner, resolving current and future issues.
No Surprise IT Costs
Because our managed IT solutions are based on a predictable cost model, surprise IT costs are avoided, if not completely eliminated entirely. Our number one commitment to you is to continuously identify and deliver solutions that improve your efficiencies and reduce downtime - as a true technology partner should.
Help Desk Services
Our U.S. based help desk offering provides technical support on software and hardware products from certified support technicians. Our friendly Help Desk team uses industry leading internal processes to troubleshoot your technical support instance.
We currently are able to provide both 9x5 and 24x7 Help Desk solutions to clients as small as 5 users or as many 200+ users. We currently support the following types of application through our Help Desk solution offering:
Desktop Applications
-
Adobe Acrobat
-
Citrix ICA Clients for Windows
-
Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher)
-
IBM Lotus Notes Client
-
Microsoft Works
-
Interact Commerce ACT! for Windows
-
Microsoft Visio
-
And more...
Desktop Operating Systems
-
Microsoft Windows 2000
-
Microsoft Windows XP
-
Microsoft Windows Vista/7
Microsoft Server Support
-
Microsoft Windows 2000/2003 Server
-
Microsoft Exchange Server
-
Microsoft ISA Server
-
Microsoft Small Business Server
-
Microsoft SharePoint Portal Server
-
And more...
-
Remote Backup
Remote Backup and Recovery (RBAR) services provided by Warren Business Services are designed to protect your most critical digital data files. Our solution goes beyond backing up standard documents and spreadsheets, as we can also provide backup services for Microsoft Exchange and Microsoft SQL servers.
|